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Testimonials

Customers rave about Penguin Chillers for their dependable temperature control, keeping everything from bait tanks to cold plunges at perfect levels. They consistently praise the long-lasting quality and durability, with many chillers running flawlessly for years. Penguin Chillers is also known for exceptional customer service, with prompt and helpful solutions to inquiries and repairs. 

A point of pride for many customers is that Penguin Chillers are American-made, supporting American jobs and craftsmanship. The versatility of these chillers is impressive, with satisfied users in industries like breweries, hydroponics, and industrial printing. Even for indoor applications, noise isn’t a concern, as many users find Penguin Chillers remarkably quiet. Topping it off, customers appreciate the ease of installation and maintenance, saving them valuable time and effort. 

With a focus on reliability, quality, exceptional service, and American-made design, it’s no wonder Penguin Chillers are a customer favorite.

Howard profile picture
Howard
Cold Therapy Chiller
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Undoubtedly, the Penguin Chiller is the premier solution for cold plunge applications. One of its most commendable features is the integrated pump, which seamlessly connects to the filtration system. The exceptional craftsmanship is immediately evident upon unboxing, attesting to the product’s superior quality. A big selling point for me was that it is made in America! I am willing to spend a little more for an incredibly high-quality product supporting American jobs.
Michael profile picture
Michael
Cold Therapy Chiller
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Best cold plunge chiller on the market, period! I keep my cold plunge outside and this is the ONLY chiller on the market I feel comfortable leaving outside, and it keeps a constant temp perfectly! 5 StarsCold Therapy Chiller
Tammi Neuendorf profile picture
Tammi Neuendorf
Bait Shop
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I purchased a 1/2 HP chiller for my bait shop and it ended up having a problem. I notified the company and they sent the replacement part immediately. I love this chiller and it is fabulous. A company creates a reputation by it’s product and the quality, but it stays in business by following up and addressing issues AFTER the purchase. I would highly recommend this product & Company! You will not be disappointed.
Mike Chappell profile picture
Mike Chappell
Water Chiller
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I had a chiller go out on my 50 gallon Sea Water vision tank so I called Penguin Chillers Customer Support. After talking with them I knew this was the company to do business with. I replaced my broken chiller with their 1/2 HP Water Chiller. It was a bit larger because of the case it’s in and inlet outlet orientation so I just added a 2×4 frame where the doors go and reattached them. Its perfect and it has been running flawlessly for over a year now and was half the price of a replacement chiller from Sea Water.
Tim Whaler profile picture
Tim Whaler
Brewing
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We opened using SS Brewtech chillers and purchased a Penguin Chiller for our last expansion. No Comparison! Your chillers out perform. Looking forward to our latest edition.
Russell Johnson profile picture
Russell Johnson
Anodizing
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I had purchased another chiller before buying from Penguin Chillers. That chiller could not withstand the work load I put on it. After researching I found Penguin Chillers and purchased my first 1 HP Chiller from them. The performance was so good that I purchased a second one to increase my efficiency. They have gone above and beyond to help with the issues I was having with anodizing and chilling. They worked diligently to find the materials that could withstand the heavy duty work of anodizing. They respond very quickly and care about their customers satisfaction. I highly recommend Penguin Chillers and will continue to purchase from them in the future.
Donald Demuth profile picture
Donald Demuth
Barrel Chiller Package
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I had the Ice Barrel Chiller for over a year and I’d recommend it to anyone. I live in Austin TX where the summers are consistently in the 90s and I was able to keep the water temp around 48 degrees by preference. During the cooler mornings it could drop even lower but in the evenings the water would get to the low 50s. Eventually I made my own barrel wrap (after discussing it on YouTube) to hold the water temp lower and it worked extremely well. Consistent 48 all day long and I could even get it to hold at 45 or 42, but my wife and son don’t enjoy it that cold. I see Penguin has their own barrel wrap and I’m tempted to try it after my own version wears out.Also, right before a year of ownership my unit started to short before the chiller engaged. It literally took an email and a ONE WEEK to get the unit FedEx’d, fixed, and returned. The service was amazing and I know this would not have happened if I bought one of those other chillers not made in the USA. The penguin might be a little bit more expensive than some of the alternatives, but at least it will never become a boat anchor or dead weight. Buy with confidence and thank you for keeping my unit working in top notch shape!
Kevin C Parker profile picture
Kevin C Parker
Reef Aquarium
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I originally purchased the Penguin Chiller to support a 180 gallon reef aquarium; a year later when I upgraded that to 400 gallons I used that same chiller. The unit had a small leak because a part failed, after contacting the tech at Penguin I received a replacement part in a timely manner and the units has been supporting the reefs for over 4 years with no additional issues. I would recommend purchasing this unit for the cost, service and dependability. As the unit sits in my office the only negative is the noise when it runs, which is definitely more during the summer months.
TJ Williams profile picture
TJ Williams
Hydroponics
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I own a hydroponic system and have tried numerous chillers. My Penguin Chiller keeps the water temperature at 67 degrees constantly. This is the best Chiller I’ve ever owned.
Brett Fletcher profile picture
Brett Fletcher
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I own a live lobster business and searched for months to find a company that I could trust. I feel very lucky to have found Penguin Chillers. I was treated like my business mattered. I was given great customer support as they explained to me what I needed to cool my tanks down. They explained everything in great detail. This is a real American company, the way it used to be! I will do business with Penguin Chillers ONLY from now on. They saved my lobsters and saved my business, just in time for the 4th of July. Awesome. www.thelobstahshack.com
John B profile picture
John B
Bait Shop
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The folks at Penguin are not just into selling chilling machines, they are there to help you with any service issues also. I sent one in for a minor wiring issue and called them to see if it had arrived. They were already CALLING ME to send it back fully repaired!! I was amazed at the speedy turnaround and the helpful nature of everyone I was in contact with. Anna and Eric are my main contacts and they will not disappoint. Service after the sale with this dedication is a very big factor in choosing Penguin Chillers for my bait biz! Thanks guys and keep it up!!!
Bill M. profile picture
Bill M.
Chiller
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I run a 950 GPH pump 24/7. The active aqua 1/2 HP couldn’t keep my 125 gallon system below 75 degrees. The Penguin Chiller keeps it exactly where you set it and has for over a year now. Best value out there for chillers hands down. Thank you!!!
John Beder profile picture
John Beder
Bait Shop
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I got my 1hp chiller up and running, set at the bait man’s recommended 52 degrees. Minnow fatalities went from 50-60 per day to maybe 1or 2. I am amazed at the quietness of operation and ease of installation. This has been one of my smarter infrastructure buys. Thanks for your help and patience with my questions. You have a great product and more folks need to be made aware how simple they are to get chilling. My bait wholesaler has asked me if I mind if he tells other bait retailers about the unit and the success I have had with it. I told him no problem.
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We are using a 1 HP Penguin Chiller to chill water on a BIG industrial printing press. It’s working great so far! Herald Printing and Graphics www.heraldpg.com
Rob Holt profile picture
Rob Holt
Brewery
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I can’t say enough about Eric from Penguin Chillers knowledge of glycol chillers. I’ve emailed back and forth with SS brewtech for 20 days only to have them reply that they are sorry, there is nothing else they can do to service the SS brewtech Unit. Eric saw my posts on a Facebook Group and asked if he (Penguin Chillers) could try and repair my broken chiller. He did this all out of goodwill and asked for nothing in return but the chance to see if he could fix the unit. Within the first day I received a picture showing exactly what the problem was. He ordered parts and today I received a video from Penguin Chillers showing the compressor kicking in and the unit starting to chill. I thought SS brewtech was top of the line equipment and that it should work for years or at least be repaired or replaced since we pay top dollar for it. SS Brewtechs “I’m sorry, there’s nothing else we can do” isn’t good customer service.
Carl Johnson profile picture
Carl Johnson
Lobster Tank
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I want to tell you that we are very impressed with the performance of the 1/2 HP Penguin Chiller. We are using it to chill and maintain our 110g Lobster Tank and maintain 50 degrees fahrenheit. It only cycles about 10-15% because of the insulation in the tank. It runs so quiet and efficient. This Penguin Chiller was the answer for a difficult location install. Wishing you much success.
Celeste Hamner profile picture
Celeste Hamner
Barrel Chiller Package
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Absolutely awesome! I received mine about 2 weeks ago and I am kicking myself for not having done it sooner. Yes it is pricey. I live in Las Vegas and plunging in the summer was problematic with my Ice Barrel. The chiller holds it at a steady 55 degrees and it’s June, when our average outside temperature is around 104. It is truly plug and play. It took me about 15 minutes to get it up and running. It’s pretty quiet, and cleaning the filters is easy. The design is genius and no drilling is required for the 400 style barrel which is not the case if you buy a chiller from the manufacturer of the barrel and they don’t even have them for sale yet. I also bought the insulation wrap as my barrel isn’t insulated. I am super impressed with both items! Highly recommend!

Great Service beyond the PURCHASE.


I purchased a 1/2 HP chiller for my bait shop and it ended up having a problem. I notified the company and they sent the replacement part immediately. I love this chiller and it is fabulous. A company creates a reputation by it’s product and the quality, but it stays in business by following up and addressing issues AFTER the purchase. I would highly recommend this product & Company! You will not be disappointed. Tammi Neuendorf

PENGUIN CHILLERS REPAIRS
“UN-REPAIRABLE” CHILLER.

I can’t say enough about Eric from Penguin Chillers knowledge of glycol chillers. I’ve emailed back and forth with SS brewtech for 20 days only to have them reply that they are sorry, there is nothing else they can do to service the SS brewtech Unit. Eric saw my posts on a Facebook Group and asked if he (Penguin Chillers) could try and repair my broken chiller. He did this all out of goodwill and asked for nothing in return but the chance to see if he could fix the unit. Within the first day I received a picture showing exactly what the problem was. He ordered parts and today I received a video from Penguin Chillers showing the compressor kicking in and the unit starting to chill. I thought SS brewtech was top of the line equipment and that it should work for years or at least be repaired or replaced since we pay top dollar for it. SS Brewtechs “I’m sorry, there’s nothing else we can do” isn’t good customer service.  Rob Holt

BEATS ACTIVE AQUA EASILY AND FOR MUCH LESS $$.

I run a 950 GPH pump 24/7. The active aqua 1/2 HP couldn’t keep my 125 gallon system below 75 degrees. The Penguin Chiller keeps it exactly where you set it and has for over a year now. Best value out there for chillers hands down. Thank you!!! Bill M.

It’s working great so far!

We are using a 1 HP Penguin Chiller to chill water on a BIG industrial printing press. It’s working great so far! Herald Printing and Graphics www.heraldpg.com Jim Hill

THIS HAS BEEN ONE OF MY SMARTER INFRASTRUCTURE BUYS!

I got my 1hp chiller up and running, set at the bait man’s recommended 52 degrees. Minnow fatalities went from 50-60 per day to maybe 1or 2. I am amazed at the quietness of operation and ease of installation. This has been one of my smarter infrastructure buys. Thanks for your help and patience with my questions. You have a great product and more folks need to be made aware how simple they are to get chilling. My bait wholesaler has asked me if I mind if he tells other bait retailers about the unit and the success I have had with it. I told him no problem. John Beder

Great for Hydroponics!

I own a hydroponic system and have tried numerous chillers. My Penguin Chiller keeps the water temperature at 67 degrees constantly. This is the best Chiller I’ve ever owned. TJ Williams

Satisfied Customer!


I want to tell you that we are very impressed with the performance of the 1/2 HP Penguin Chiller. We are using it to chill and maintain our 110g Lobster Tank and maintain 50 degrees fahrenheit. It only cycles about 10-15% because of the insulation in the tank. It runs so quiet and efficient. This Penguin Chiller was the answer for a difficult location install. Wishing you much success. Carl Johnson

No comparison! your chillers out perform.

We opened using SS Brewtech chillers and purchased a Penguin Chiller for our last expansion. No Comparison! Your chillers out perform. Looking forward to our latest edition. Tim Whaler

Running flawlessly for over a year now!

I had a chiller go out on my 50 gallon Sea Water vision tank so I called Penguin Chillers Customer Support. After talking with them I knew this was the company to do business with. I replaced my broken chiller with their 1/2 HP Water Chiller. It was a bit larger because of the case it’s in and inlet outlet orientation so I just added a 2×4 frame where the doors go and reattached them. Its perfect and it has been running flawlessly for over a year now and was half the price of a replacement chiller from Sea Water. Mike Chappell

Great Customer Service!

The folks at Penguin are not just into selling chilling machines, they are there to help you with any service issues also. I sent one in for a minor wiring issue and called them to see if it had arrived. They were already CALLING ME to send it back fully repaired!! I was amazed at the speedy turnaround and the helpful nature of everyone I was in contact with. Anna and Eric are my main contacts and they will not disappoint. Service after the sale with this dedication is a very big factor in choosing Penguin Chillers for my bait biz! Thanks guys and keep it up!!! John B

Best Customer Service!

I had purchased another chiller before buying from Penguin Chillers. That chiller could not withstand the work load I put on it. After researching I found Penguin Chillers and purchased my first 1 HP Chiller from them. The performance was so good that I purchased a second one to increase my efficiency. They have gone above and beyond to help with the issues I was having with anodizing and chilling. They worked diligently to find the materials that could withstand the heavy duty work of anodizing. They respond very quickly and care about their customers satisfaction. I highly recommend Penguin Chillers and will continue to purchase from them in the future. Russell Johnson

DEPENDABLE CHILLER, GREAT SERVICE!

I originally purchased the Penguin Chiller to support a 180 gallon reef aquarium; a year later when I upgraded that to 400 gallons I used that same chiller. The unit had a small leak because a part failed, after contacting the tech at Penguin I received a replacement part in a timely manner and the units has been supporting the reefs for over 4 years with no additional issues. I would recommend purchasing this unit for the cost, service and dependability. As the unit sits in my office the only negative is the noise when it runs, which is definitely more during the summer months. Kevin C Parker

I FEEL VERY LUCKY TO HAVE FOUND PENGUIN CHILLERS.

I own a live lobster business and searched for months to find a company that I could trust. I feel very lucky to have found Penguin Chillers. I was treated like my business mattered. I was given great customer support as they explained to me what I needed to cool my tanks down. They explained everything in great detail. This is a real American company, the way it used to be! I will do business with Penguin Chillers ONLY from now on. They saved my lobsters and saved my business, just in time for the 4th of July. Awesome. www.thelobstahshack.comBrett Fletcher

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